Dealerships and new car servicing myths

Nick Manolis • Jan 28, 2021

Dealerships really don't want you to know, you don't have to service your new car under warranty with them. We are licensed, insured and use genuine parts and can keep your new car warranty in tact, ITS FACT!

Dealerships may lead you to believe that servicing your new car with them is the only way to keep your warranty intact. At Genesis Autoworks, we're here to set the record straight and empower you with the knowledge that you have the freedom to choose where your car receives top-notch service without jeopardizing your warranty, thanks to the Australian Consumer Law.



Understanding Your Rights as an Australian Car Owner

When you purchase a new car in Australia, it comes with a manufacturer's warranty that covers specific repairs and services for a designated period. The misconception arises when dealerships suggest that only they can provide the necessary maintenance to uphold the warranty.

Genesis Autoworks: Compliant with Australian Consumer Law


Contrary to popular belief, you can choose an independent service provider like Genesis Autoworks without voiding your new car warranty. Here's why:

  1. Qualified Professionals: Our team comprises qualified and experienced technicians who understand the unique needs of various car makes and models. Trust us to handle your vehicle with the same expertise as a dealership.
  2. Compliance with Australian Consumer Law: The Australian Consumer Law protects your right to choose where your vehicle gets serviced without voiding the warranty. As long as the service is in line with the manufacturer's recommendations, carried out by qualified personnel, and genuine or equivalent quality parts are used, your warranty remains valid.
  3. Transparent Documentation: We provide transparent documentation of the services performed, including receipts and invoices. This documentation serves as evidence that your car received the recommended maintenance, safeguarding your warranty.


How to Maintain Your Warranty with Genesis Autoworks

  1. Adhere to Manufacturer Recommendations: We strictly follow the manufacturer's recommended service schedule, ensuring that your car receives the necessary maintenance without compromise.
  2. Keep Detailed Records: Maintain comprehensive service records, including receipts and invoices. This documentation acts as proof that your car received the prescribed maintenance, preserving your warranty.
  3. Choose Quality and Expertise: Genesis Autoworks delivers high-quality service backed by the expertise of our skilled technicians. Your satisfaction and your vehicle's longevity are our top priorities.


Choose Genesis Autoworks for Uncompromised Service in inner city brisbane.


Break free from the misconception that only dealerships can service your new car under warranty. At Genesis Autoworks, we offer compliant service with the Australian Consumer Law, providing peace of mind that your new car warranty is preserved. Your choice, quality service, and warranty protection – that's the Genesis Autoworks promise.

Discover the freedom of choice and quality service with Genesis Autoworks – where your car's well-being is our priority.


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